FAQ

What types of costumes do you offer?

We specialize in a wide range of costumes for all ages and occasions! Our collection includes 2023 Adult Costumes, 2023 Kids’ Costumes, 2023 Toddler Costumes, Adult Costumes, Holiday Costumes, Pirate Costumes, and Renaissance Costumes. Whether you’re preparing for a playful pirate party, an elegant Renaissance ball, or the latest Halloween trend, we have high-quality, affordable options to spark your imagination.

Are your costumes suitable for children and toddlers?

Absolutely! We offer dedicated lines for kids and toddlers, ensuring safe, comfortable, and adorable costumes for our youngest adventurers. From first Halloween experiences to imaginative play days, we have options that fit every little storyteller.

Do you have costumes for holidays other than Halloween?

Yes! Our Holiday Costumes section covers various festive occasions throughout the year. Whether it’s Christmas, Easter, or any other celebration, we provide costumes to help you create unforgettable memories.

How do I place an order?

Simply browse our website, select your favorite costumes, and proceed to checkout. You’ll need to provide your shipping details and choose a payment method. It’s easy and secure!

Do I need to create an account to shop?

While you can check out as a guest, creating an account allows you to track orders, save favorites, and enjoy a faster shopping experience in the future.

Can I modify or cancel my order after placing it?

We process orders quickly to get your costumes to you ASAP. If you need to make changes, contact us immediately at [email protected], and we’ll do our best to help. However, once an order is shipped, it cannot be modified.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions. Your payment information is protected, so you can shop with confidence.

Is my payment information secure?

Yes! We use industry-standard encryption to ensure that your personal and payment details are safe. We never share your information with third parties.

How long does order processing take?

We process all orders within 1-2 business days before shipping. This means your costume will be on its way to you quickly so you can start your adventure without delay.

What shipping options do you offer?

We offer two convenient shipping methods:
– Standard Shipping: For $12.95, we use trusted carriers like DHL or FedEx, with delivery in 10-15 days after shipment. Perfect for themed parties or last-minute celebrations.
– Free Shipping: On orders over $50, enjoy free shipping via EMS, with delivery in 15-25 days after shipment. Ideal for planning ahead for holidays or play days.

Do you ship worldwide?

Yes, we ship globally! However, we exclude a few remote areas in Asia and other isolated regions. If you’re unsure about delivery to your location, contact our support team for assistance.

Can I track my order?

Absolutely! Once your order ships, we’ll provide a tracking number via email so you can follow its journey right to your doorstep.

Do you offer expedited shipping?

Currently, we focus on providing reliable standard and free shipping options to keep costs low for our global community. We don’t offer expedited shipping at this time.

What is your return policy?

Your satisfaction is our priority! If your costume doesn’t fit the story you had in mind, you can return it within 15 days of receipt. We aim to make returns hassle-free so you can shop with confidence.

How do I initiate a return?

For details on how to start a return, please visit our Returns & Refunds page or email us at [email protected]. We’ll guide you through the process step by step.

Are there any items that cannot be returned?

To ensure hygiene and quality, we only accept returns of unworn, unwashed costumes with original tags attached. For specific details, check our Returns & Refunds policy.

How long does it take to process a refund?

Once we receive your returned item, we process refunds within 5-7 business days. The time it takes for the refund to appear in your account may vary depending on your payment method.

How can I contact customer support?

We’re here to help! You can reach our friendly support team via email at [email protected]. We typically respond within 1-2 business days.

Where is FableFits Shop located?

Our company is based at 4224 Marcus Street, Scottsboro, US 35768. We’re a global shop dedicated to bringing creativity and fun to customers worldwide.